システムメンテナンスのお知らせ
次の日程でシステムメンテナンスを実施します。期間中は、粗大ごみの受付に関するサービスがご利用いただけません。
ご不便をおかけしますが、何卒ご理解のほどよろしくお願いいたします。

実施予定期間：令和８年10月24日(土曜日)　17時00分から　令和８年10月26日(月曜日)　８時30分まで（24時間表記）
※作業状況により、時間が前後する場合がございます。

影響範囲：インターネット受付システム、チャット受付システム（LINE経由含む）
※停止期間中は、電話も含めた全ての申込方法がご利用いただけません。
※停止明けは、電話申込みやアクセスの集中が予想されますので、可能な限り事前の申込みをお願いいたします。
■Deadlines for online procedures
  • Collection (New application) By 7 business days prior to the collection date
     (Ex. If the collection date is on Tuesday, Monday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Change) By 3 business days prior to the collection date
     (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Cancelation) By 3 business days prior to the collection date
    (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)
  • Self carry-in (New / Change / Cancelation) By 3:00 p.m. of the Carry-in date
    ※When counting business days, please exclude New Year’s holidays (December 31st to January 3rd) and Sundays.

■Maximum number of items for one application
  • Collection　Up to 9 items
  • Self carry-in　Up to 20 items
    （Those using the Quick Application for electronic payment at the Sakae Stockyard may use it for up to 10 items）

■About receiving e-mails
You will receive an e-mail when you proceed to apply. If you do not receive the e-mail, please check your spam filter settings.
E-mails regarding oversized garbage reception may automatically sort into the spam folder.
New application for Collection or Self carry-in
If possible
If not possible
Application (Fee exemption)
For eligible households who will use the exemption system, including welfare benefit households and single-parent households receiving welfare medical certificates, please apply from here
※Please contact the reception center if you are aged 70 or over and a resident of a one-person household and wish to apply for the exemption.
Apply for change or cancelation
  • From here, confirm, change (items, collection date), or partially cancel the application you made via online or chat
  • Please apply via phone for changes other than the items or collection date, or if the deadline has passed
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)

Apply via phone
From a landline phone： 0570-200-530
From a mobile phone： 045-330-3953


【Notice】
Would you like to consider "reuse" before disposing as oversized garbage?
■Jimoty Spot Yokohama Official Site
This is a store where you can bring in items that you no longer need, but are still usable, without an appointment, and they will be accepted free of charge
　・Jimoty Spot Yokohama Idogaya(216 Idogaya-Shimomachi, Minami-ku, Yokohama-shi　4 minutes' walk from Idogaya Station)
　・Jimoty Spot Yokohama Nakayama(846-3 Kawawa-cho, Tsuzuki-ku, Yokohama-shi　Yoshii Building　15 minutes' walk from Kawawacho Station)

■2nd STREET
　The service allows you to sell items you no longer need. We also offer on‑site appraisal and pickup  for large furniture and home appliances.

■Jimoty
A service that allows you to offer items that you no longer need, but still usable, to others in your area

■Oikura?
A service that allows you to sell items by comparing the purchase prices of multiple reuse stores at the same time
About electronic payment
【Collection】
Electronic payment is available when applying for collection via online or chat.
(Credit cards or PayPay)
※For details onElectronic payment that can be used for Oversized garbage disposal fees City of Yokohama

【Self carry-in】
You can pay handling fees at the Sakae Stockyard on-site using electronic payment. (A Quick Application is required.)
※ For details: 【Available only at Sakae Stockyard】 Quick Application for oversized garbage self carry-in starting June 1, 2026.
How to dispose, etc. oversized garbage for collection
  • Please take out, on the collection day / by 8:00 a.m.
  • The collection will be made by evening.
  • Since the collection for oversized garbage is sorted by material, items of the same application may be collected at different times.
Garbage that cannot be collected by the city / Home appliance recycling
Reference
  • Oversized garbage is defined as items from the household that are made of metal with longest side 30cm or longer, or 50cm or longer for items made from other materials (plastic items, wooden items, etc.).
  • For those who are unable to take the oversized garbage to the designated area（Conditions apply）Oversized garbage take out and collection
  • Business related garbage cannot be collected.How to dispose of industrial waste
Notes
  • Please understand that service may be suspended for reasons such as periodic maintenance and attending to malfunctions.
  • This system uses JavaScript so please set up your browser to enable this before using.
  • Please use SSL compatible browser and communication environment.
  • Usage may not be possible due to restrictions on your browser and communication environment.
【Contact to】
City of Yokohama Oversized Garbage Reception Center
From landline phones：0570-200-530
From mobile, IP phones, etc.：045-330-3953
Monday through Saturday：8:30 a.m. to 5:00 p.m.
Closed：Sundays and New Year's holidays (December 31 to January 3)
From landline phones：0570-200-530
From mobile, IP phones, etc.：045-330-3953
Monday through Saturday：8:30 a.m. to 5:00 p.m.
Closed：Sundays and New Year's holidays (December 31 to January 3)
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