現在発生しているシステム障害について
2026年１月26日21時頃に発生したシステム障害により、
　・info@sodai.city.yokohama.lg.jp宛のメールの送受信の不具合
　・インターネット受付、チャット受付の一部不具合
が発生しております。
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■Deadlines for online procedures
  • Collection (New application) By 7 business days prior to the collection date
     (Ex. If the collection date is on Tuesday, Monday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Change) By 3 business days prior to the collection date
     (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
  • Collection (Cancelation) By 3 business days prior to the collection date
    (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)
  • Self carry-in (New / Change / Cancelation) By 3:00 p.m. of the Carry-in date
    ※When counting business days, please exclude New Year’s holidays (December 31st to January 3rd) and Sundays.

■Maximum number of items for one application
  • Collection　Up to 9 items
  • Self carry-in　Up to 20 items

■About receiving e-mails
You will receive an e-mail when you proceed to apply. If you do not receive the e-mail, please check your spam filter settings.
E-mails regarding oversized garbage reception may automatically sort into the spam folder.
New application for Collection or Self carry-in
If possible
If not possible
Application (Fee exemption)
For eligible households who will use the exemption system, including welfare benefit households and single-parent households receiving welfare medical certificates, please apply from here
※Please contact the reception center if you are aged 70 or over and a resident of a one-person household and wish to apply for the exemption.
Apply for change or cancelation
  • From here, confirm, change (items, collection date), or partially cancel the application you made via online or chat
  • Please apply via phone for changes other than the items or collection date, or if the deadline has passed
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 a.m. of the previous week will be the deadline.)
Deadline: 3 business days prior to the collection date, excluding New Year’s holidays and Sundays (Ex. If the collection date is on Tuesday, Friday at 11:59 p.m. of the previous week will be the deadline.)

Apply via phone
From a landline phone： 0570-200-530
From a mobile phone： 045-330-3953


【Notice】
Would you like to consider "reuse" before disposing as oversized garbage?
■Jimoty Spot Yokohama Idogaya(216 Idogaya-Shimomachi, Minami-ku, Yokohama-shi)
■Jimoty Spot Yokohama Nakayama(846-3 Kawawa-cho, Tsuzuki-ku, Yokohama-shi)
This is a store where you can bring in items that you no longer need, but are still usable, without an appointment, and they will be accepted free of charge
■Jimoty
A service that allows you to offer items that you no longer need, but still usable, to others in your area
■Oikura?
A service that allows you to sell items by comparing the purchase prices of multiple reuse stores at the same time
About electronic payment
【Collection】
Electronic payment is available when applying for collection via online or chat.
(Credit cards or PayPay)
※For details onElectronic payment that can be used for Oversized garbage disposal fees City of Yokohama

【Self carry-in】
Application is required to dispose oversized garbage; however, if you pay using electronic payment (by credit card or PayPay) at the site, disposing will be accepted without applying beforehand.
(This special system is only available at Sakae Stockyard)
※For details on【Only available at Sakae Stockyard】No need to apply beforehand / Bringing in of oversized garbage (Self carry-in) City of Yokohama
How to dispose, etc. oversized garbage for collection
  • Please take out, on the collection day / by 8:00 a.m.
  • The collection will be made by evening.
  • Since the collection for oversized garbage is sorted by material, items of the same application may be collected at different times.
Garbage that cannot be collected by the city / Home appliance recycling
Reference
  • Oversized garbage is defined as items from the household that are made of metal with longest side 30cm or longer, or 50cm or longer for items made from other materials (plastic items, wooden items, etc.).
  • For those who are unable to take the oversized garbage to the designated area（Conditions apply）Oversized garbage take out and collection
  • Business related garbage cannot be collected.How to dispose of industrial waste
Notes
  • Please understand that service may be suspended for reasons such as periodic maintenance and attending to malfunctions.
  • This system uses JavaScript so please set up your browser to enable this before using.
  • Please use SSL compatible browser and communication environment.
  • Usage may not be possible due to restrictions on your browser and communication environment.
【Contact to】
City of Yokohama Oversized Garbage Reception Center　
From landline phones：0570-200-530
From mobile, IP phones, etc.：045-330-3953
Monday through Saturday：8:30 a.m. to 5:00 p.m.
Closed：Sundays and New Year's holidays (December 31 to January 3)
From landline phones：0570-200-530
From mobile, IP phones, etc.：045-330-3953
Monday through Saturday：8:30 a.m. to 5:00 p.m.
Closed：Sundays and New Year's holidays (December 31 to January 3)
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